Visitation

Research demonstrates that if lay people will make a 15 minute visit in the homes of first time visitors within 36 hours of their visit to the church, 85%of them will return the following week. If the lag time is 72 hours the return rate drops to 60%; and after one week it slips to 15%. If the pastor makes the visit instead of lay people, the percentage of return is cut in half. Herb Miller, the specialist who did this research, said, “No other single factor makes a greater difference in improving annual membership additions than an immediate visit to the homes of first-time worshipers.”